Need a hand?
When does the clip drop?
Every day at 10am Pacific. Turn on notifications in the You tab and we will ping you when it lands and when your results are in.
I opened the app late. Can I still play?
You can watch everything that already happened and stake on any drop point that has not locked yet. Tap "Skip to live" to jump to the first open one.
What are Drop Coins and Spin Coins?
Drop Coins are the free coins you get every day to stake with. Spin Coins are what you win when you call a drop point right. Spin Coins redeem for gift cards at 1,000 to $1, starting at $5. Neither can be bought.
How do I get my gift card?
In the You tab, tap Redeem, choose an amount, and confirm the email address. Cards are sent by email, normally within 10 business days. Over $600 in a calendar year we will ask for a W-9 first, as the IRS requires.
How do I know the answer wasn't changed?
Before each clip goes live, the answer to every drop point is locked with a SHA-256 hash that you can see in the app. After settlement the answer and the secret are revealed so anyone can check that the hash matches.
Delete my account
In the app: You tab → Account → Delete account. It's immediate. Or email privacy@thedrop.today from the address on your account. Details in the Privacy Policy.
Something else
Write to hello@thedrop.today with your username and, if it helps, a screenshot.